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Speedy 3-5 day delivery within the UK and to select EU countries.

FAQs

If you have any questions or enquires at all regarding our bespoke rustic shelf range, please have a look at the most frequently asked questions. If you can’t find the information you need, please contact us and we’ll get back to you in about 24 hours.

metal bracket

How soon can I expect my delivery?

If you’re ordering anywhere inside the UK, you can expect your rustic wooden shelves to be delivered in a maximum of 2 business days. However, for select EU nations, we can provide deliveries between 3 and 5 business days. With that said, if you order over the weekend, please allow an extra 1-2 business days.

Once you place an order online, a notification email and SMS will be sent to you with tracking information and the exact delivery date.

Is your store online only?

At the moment, all our bespoke rustic shelves are available online only – unfortunately, we do not have any immediate plans to launch a physical business location. You can check out our entire range here to find what you need and then proceed to the quick and easy checkout page.

Are samples available before I order?

We do not send out samples – however, we do assure that every product advertised and described on our website is delivered as-is. If it’s not, we’re willing to provide you with a replacement at absolutely no additional charge.

If you’re unsure so as to what specific type of rustic wooden shelf is ideal in terms of matching your furniture and/or room decor, please email us a few photos, and we can advise on the best one.

What kind of bespoke sizes are available?

Our bespoke rustic shelves are available in sizes up to 240cm. An additional shipping charge may apply for sizes over 200cm.

If you would like a bespoke length, please get in touch with us either via LiveChat or email where we will be able to assist with your query.

What is the widest shelf available?

Shelves with a depth of 30cm are available, although they are only available in our metal bracket shelf variations.

Our 30cm shelves are manufactured using two separate planks, rather than one solid shelf. Both planks are securely fixed together using the brackets & fixings provided to create one solid shelf.

Are your rustic shelves made from 100% solid wood?

Indeed – we use the finest cuts of solid Scandinavian pine , all sourced locally, which means there are very little shakes, splits, knots or discoloration in the texture. No wood veneer – only genuine solid wood backed by a lifetime guarantee to signify the quality craftsmanship.

How much weight can my rustic shelf hold?

For wider and longer shelves, i.e. longer than 30cm, we provide bespoke metal brackets forged by our in-house metal fabricator which ensures that your rustic solid wood shelf can easily withstand a maximum of 35 kilos, although this may vary depending on the product you choose.

In any case, it is always a good idea to discuss weight demands before handpicking your bespoke rustic shelf. Just give us a call or write to us, and we would be happy to help.

Do i get two shelves if i order the metal bracket shelves?

The price and quantity on this listing is for one individual shelf & two brackets & fixings We use a photo of two shelves as our main image because this allows you to see the shelf characteristics and the metal bracket detail all on the same image.

If you want to order multiple shelves at the same time just select the quantity box to the number of shelves you would like.

Do I need to call a professional installer to put up the shelf?

If you are able to easily chalk out a straight line and drill holes without damaging any water, gas or electrical cable lines, then you don’t need a professional installer. However, despite how simple it can be to install your solid wooden shelf, we’d always recommend getting it done by a professional.

What kind of bespoke rustic shelf services can you provide?

We can shape your shelf any way you like – whether you need extra length and thickness. Just get in touch with us and let us know your requirements.

What if I need thinner shelves?

We can certainly do that – we provide made-to-order shelves that are as thin as 20 mm, although we do not recommend going below 25 mm as it may become unstable if it has to bear a certain amount of weight. We’ll provide the necessary brackets to ensure that it remains stable.

Can I paint my rustic shelf?

Yes, we have sent many shelves to Customers who are looking for a fine-quality solid wood shelf but also want to paint over it to match their room décor. Our shelves are normally supplied with a beeswax coating which retains the natural finish of the product. If you’d like to paint over your shelf, please contact us and request for your shelf to be sent ‘unfinished’ and ‘unwaxed’.

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